Webinar: Identify and Engage the Right Customer Stakeholders

Webinar: Identify and Engage the Right Customer Stakeholders

Webinar: Identify and Engage the Right Customer Stakeholders

Microsoft Sales Director, Doug Adams, and CEB Sales Leadership Council Executive Advisor, Chad Hetrick will share CEB research on how to identify the stakeholders that can help you win more deals. "The Challenger Sale." Learn about how conventional wisdom for sales and marketing tactics do not apply anymore due to the changing behavior of customers buying patterns. For more information, visit www.dynamicscafe.com.

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5 Tips for Great Customer Communication

Building strong relationships with your customers begins with great communication. Whether customers contact your brand for a service issue or sales assistance, your agents should always take an approach that makes customers feel confident and appreciated. Here are five communication tips that will delight your customers and win their trust for the long-term. Humanize each interaction Every exchange should begin...
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