Webinar on Business Outcome Planning - Strategies and Best Practices for Co Creating V

Webinar on Business Outcome Planning - Strategies and Best Practices for Co Creating V

Webinar on Business Outcome Planning - Strategies and Best Practices for Co Creating V

Join The Chapman Group’s President and CEO, Dennis Chapman Sr., for a discussion on best practices and strategies related to business outcome planning. Business outcome planning is a relationship engagement process established for a customer and supplier to engage more intimately and focus on co-creating solutions to current / future challenges and opportunities. Topics to be discussed include: - A definition of business outcome planning - Best practices for facilitating the collaborative process - Creating mutually understood and shared economic value - Performance metrics and scorecards

By Vocalcom

Video and Cloud Are on the Rise for the Enterprise

Contact center managers agree: the easier it is to move information, the more convenient it is to send high-quality video. That’s exactly why the added storage benefits of cloud technology are so enticing for those looking to take the plunge into a fully cloud-based system. And top industry analysts agree. For example, according to Diane Myers, principal analyst for VoIP,...
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