Webinar on SAP® API Management, Enabling Your Digital Ecosystem

Webinar on SAP® API Management, Enabling Your Digital Ecosystem

Webinar on SAP® API Management, Enabling Your Digital Ecosystem

SAP® API Management is a product that will be available soon both on-Premise and in SAP HANA Cloud Platform. SAP API Management enables businesses to manage all the digital assets that companies publish, manage, monitor and monetize as APIs on a single platform from the various data sources and systems of records across various technologies from Cloud or On-premise. SAP API Management has various capabilities in order to provide a unified access for APIs based on open standards such as REST, Odata, OAuth and many more with enterprise grade security and seamless connectivity to your existing and new applications and platforms. This webinar provides an overview, key features and capabilities of SAP API Management along with how does it fit into your Landscape.

By Vocalcom

Raising the Standards of the Telephone Call Center

When the Affordable Care Act website was encountering some problems, a phone number was given for customers to dial into to seek assistance. For those of us dealing with call center software, though, the notion of a telephone-only call center seemed like a well-intentioned – yet perhaps unrealistic – solution to a multi-channel problem. Those in the health policy industry...
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