Webinar: Selling to Empowered Customers

Webinar: Selling to Empowered Customers

Webinar: Selling to Empowered Customers

Hear from Connor Marsden, CRM Expert, and guest speaker Brent Adamson, co-author of the book, "The Challenger Sale," in this webinar. Learn about how conventional wisdom for sales and marketing tactics do not apply anymore due to the changing behavior of customers buying patterns. For more information, visit www.dynamicscafe.com.

By Vocalcom

5 Ways to Deliver Optimum Omnichannel Customer Service

Many brands nowadays embrace a multichannel approach to customer engagement. However, merely being present on multiple channels does not ensure great customer experiences, as some channels are often not optimized for meaningful content or lack the consistent agent support customers look for. In this regard, the distinction between multichannel and omnichannel is significant: omnichannel customer service stands for true, consistent...
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