Webinar Series Recap & Strategic Planning for 2015

Webinar Series Recap & Strategic Planning for 2015

Webinar Series Recap & Strategic Planning for 2015

SERIES RECAP: As you start planning for 2015, it’s more important than ever to develop real relationships with your customers—creating customer journeys like never before. Over the past 5 months, we hope you were inspired to make the most out of every customer interaction of the customer lifecycle by creating personalized, cross-channel customer journey that will deliver an exceptional brand experience! On December 4th, join Joel Book as he recaps the webinar series and delivers the top 5 things you need to keep in mind when planning for a successful new year.

By Vocalcom

5 Ways a CRM Solution Can Supercharge the Contact Center

In the modern age, brands are inundated with data from their customers. The rise of omnichannel business practices has made it more complex than ever for brands to effectively manage the numerous kinds of data they obtain from their customers, from contact information to sales history to long customer service interactions. Brands therefore need access to data-rich software which may...
View Full Article