WebRTC: Creating Incredible Customer Experiences

WebRTC: Creating Incredible Customer Experiences

WebRTC: Creating Incredible Customer Experiences

Create incredible customer experiences with WebRTC. www.macadamian.com/webrtc Connect with us today to learn how this fast-emerging technology can place your business ahead of the competition. Engage your customers as never before: live, interactive, and in the moment. Web Real-Time Communication (WebRTC) technology enables video, voice and text communications, as well as screen-sharing, between Internet browsers -- without the trouble of proprietary software plug-ins. Macadamian offers a complete range of WebRTC services including product strategy, user experience research, and software design and development. Please visit www.macadamian.com/webrtc or call us now 1-877-779-6336.

By Vocalcom

The Call Center is Here to Stay

When a customer has an urgent question or complaint, nothing is more irritating than reaching a voice recording, or in other words, being placed on hold. In fact, 79 percent of consumers prefer to speak to another person over the telephone over any other method of communication when trying to reach a customer service center. For this reason, phone support...
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