WebRTC: Creating Incredible Customer Experiences

WebRTC: Creating Incredible Customer Experiences

WebRTC: Creating Incredible Customer Experiences

Create incredible customer experiences with WebRTC. www.macadamian.com/webrtc Connect with us today to learn how this fast-emerging technology can place your business ahead of the competition. Engage your customers as never before: live, interactive, and in the moment. Web Real-Time Communication (WebRTC) technology enables video, voice and text communications, as well as screen-sharing, between Internet browsers -- without the trouble of proprietary software plug-ins. Macadamian offers a complete range of WebRTC services including product strategy, user experience research, and software design and development. Please visit www.macadamian.com/webrtc or call us now 1-877-779-6336.

By Vocalcom

Gaining a Competitive Edge with Live Web for Customer Service

It’s simple: the contact center should allow you to engage with your customers like never before. This is likely why multi-channel customer service has been projected for significant continued growth, which points to the fact that your customers not only want but need multi-channel service. Research shows: Average time spent on Facebook per month: 6.9 hours – compared to 2.7...
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