WebRTC: Creating Incredible Customer Experiences

WebRTC: Creating Incredible Customer Experiences

WebRTC: Creating Incredible Customer Experiences

Create incredible customer experiences with WebRTC. www.macadamian.com/webrtc Connect with us today to learn how this fast-emerging technology can place your business ahead of the competition. Engage your customers as never before: live, interactive, and in the moment. Web Real-Time Communication (WebRTC) technology enables video, voice and text communications, as well as screen-sharing, between Internet browsers -- without the trouble of proprietary software plug-ins. Macadamian offers a complete range of WebRTC services including product strategy, user experience research, and software design and development. Please visit www.macadamian.com/webrtc or call us now 1-877-779-6336.

By Vocalcom

Preparing for the Next Wave of the Customer Revolution

By 2016, more than one-third of all inbound customer service calls will come from smartphones, according to Forrester Research. Is your call center ready for that much customer power? One way to prepare is by adding a cloud contact center solution to your mix. With a cloud-based solution, companies can: Meet customer service growth goals without adding to their budget...
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