WebRTC: Creating Incredible Customer Experiences

WebRTC: Creating Incredible Customer Experiences

WebRTC: Creating Incredible Customer Experiences

Create incredible customer experiences with WebRTC. www.macadamian.com/webrtc Connect with us today to learn how this fast-emerging technology can place your business ahead of the competition. Engage your customers as never before: live, interactive, and in the moment. Web Real-Time Communication (WebRTC) technology enables video, voice and text communications, as well as screen-sharing, between Internet browsers -- without the trouble of proprietary software plug-ins. Macadamian offers a complete range of WebRTC services including product strategy, user experience research, and software design and development. Please visit www.macadamian.com/webrtc or call us now 1-877-779-6336.

By Vocalcom

The Role of Emotions in the Customer Experience

When it comes to customer retention, emotions play a decisive role. Companies that consider and act upon the feelings of customers at different points along the sales journey are more likely to win loyalty. According to Customer Think, 63% of customers with positive feelings about a company will remain loyal, while 74% will go a step further and advocate for...
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