Welcome from Rob Nail | SU Summit Spain

Welcome from Rob Nail | SU Summit Spain

Welcome from Rob Nail | SU Summit Spain

Buenos días, everbody! We're here in Sevilla for Singularity University Summit Spain. We are at the Teatro de la Maestranza and everybody is very excited to get started. Over a thousand people will be coming in to learning about exponential technologies from SU's fantastic faculty. Learn more about SU Summits: http://singularityu.org/global/summits/

By Vocalcom

Workforce Optimization: A Winning Strategy for Brand Success

While employees are the critical backbone of every company, customer service agents are the human connection between a brand and its customers. Entrusted with delivering excellent service and serving as brand representatives, customer service agents bear the important task of giving brands an authentic, empathetic voice with great skill and professionalism. Given the demanding pace of contact center life, agents...
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