Welcome to the Customer Success Platform

Welcome to the Customer Success Platform

Welcome to the Customer Success Platform

In today's world, every industry is being disrupted and speed is the new currency of business, In order to stay ahead, Salesforce introduces the Customer Success Platform, allowing your business to connect to customers in a whole way.

By Vocalcom

Preventing Your Call Center from Getting Terrible Reviews

For call centers, a bad review is not the same as it used to be. Up until a few years ago, a customer called in, complained, and not much happened outside of the discipline enacted on an employee in question. How things have changed. Now, call centers have another factor to consider—social media. A complaint will live across multiple social...
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