What Does It Mean To Be Customer Obsessed

What Does It Mean To Be Customer Obsessed

What Does It Mean To Be Customer Obsessed

Forrester Chief Research Officer, Cliff Condon shares why it is important for CIOs and CMOs to partner together and be the advocates for focusing on their customers in order to help their firms be customer obsessed to win in the Age of the Customer. Learn more about the impact of technology on your customers: https://solutions.forrester.com/age-of-the-customer

By Vocalcom

How Do Predictive Dialers Work?

How does a predictive dialer work? This may seem like an overtly simple question – especially for those well versed in the call center or the outbound sales space – but for those of us who are a bit novice, an explanatory overview breaking down the technology is always welcome and helpful. In short, a predictive dialer is an automated...
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