What-If Analysis using Excel with CRM Online 2015 Update 1

What-If Analysis using Excel with CRM Online 2015 Update 1

What-If Analysis using Excel with CRM Online 2015 Update 1

Find out how to analyze your data and transform it into meaningful knowledge with Microsoft Dynamics CRM 2015 Update 1 Excel integration. Jason Hui walks you through exporting CRM data to Excel without data formats getting lost in translation. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

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Fifty Percent of Smartphone Users Prefer Mobile Customer Service Apps

Most people operate in an on-the-go society now. Think of your daily routine…how often do you think you check your smartphone for missed calls, voice mails, text messages, e-mails and push notifications? And that's just personal communication; many use smartphones now to keep track of their daily tasks and personal activates, to take photos, for entertainment and much more. In...
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