What-If Analysis using Excel with CRM Online 2015 Update 1

What-If Analysis using Excel with CRM Online 2015 Update 1

What-If Analysis using Excel with CRM Online 2015 Update 1

Find out how to analyze your data and transform it into meaningful knowledge with Microsoft Dynamics CRM 2015 Update 1 Excel integration. Jason Hui walks you through exporting CRM data to Excel without data formats getting lost in translation. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

Increasing Your Customers' Loyalty through the Call Center

Does your company offer a loyalty program, and do you have a clear understanding of the value it brings to your bottom line? If the answer to the first question is ‘yes,’ the answer to the second question is probably ‘no’ or ‘somewhat.’ That’s because loyalty programs are great at getting customers to choose one company over another when making...
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