What is Macadamian doing for World Usability Day 2014?

What is Macadamian doing for World Usability Day 2014?

What is Macadamian doing for World Usability Day 2014?

This year’s World Health Usability Day theme is engagement and at Macadamian we know very well that engagement is directly tied to user experience. Technology, products and services are usable when they engage people. What are you doing for World Usability Day?

By Vocalcom

5 Ways Live Chat Accelerates Sales and Customer Satisfaction

Customer service and sales have taken on new forms in modern times with the rise of omnichannel business practices, and customer channel preferences are constantly shifting. Social media engagement may seem the dominant trend in customer service these days, but live chat continues to prove its significance as an on-demand channel. Econsultancy reported that live chat has the highest satisfaction...
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