What is XMS? A Journey to Media Server Enlightenment

What is XMS? A Journey to Media Server Enlightenment

What is XMS? A Journey to Media Server Enlightenment

In this video Dan will be explaining what a media server is and provide a high level overview on Dialogic’s PowerMedia eXtended Media Server (XMS). To participate in the discussion on “What features in XMS are you most interested in?” Visit the Dialogic Developer Blog at http://www.dialogic.com/den/default.aspx ===================== PowerMedia XMS Product Page: http://www.dialogic.com/en/products/media-server-software/xms.aspx If you have a question or a topic that you would like see covered in future postings please comment or contact him via the social media sources below: For new episodes, subscribe here! http://www.youtube.com/subscription_center?add_user=dialogiccorp Follow Dialogic on Twitter https://twitter.com/Dialogic Follow Dan Wolanski on Twitter: https://twitter.com/Dan_Wolanski Visit the Dialogic Exchange Network at http://www.dialogic.com/den/default.aspx Like us on Facebook https://www.facebook.com/DialogicInc Follow Dialogic on LinkedIn: http://www.linkedin.com/company/dialogic?trk=fc_badge Follow Dialogic on Google+: https://plus.google.com/s/Dialogic%2C%20Inc#s/Dialogic,%20Inc

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Why Are Customers Being Put On Social Media Hold?

As we move deeper into the 21st century, the term “call center” is becoming less and less accurate as a way of describing the arena in which your agents are operating. Contact center is the preferred moniker, and it’s the more appropriate name, as customers are often choosing to reach out to agents via chat, text, Facebook and Twitter –...
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