What skillsets are needed in today's digital world? With Shannon Lee

What skillsets are needed in today's digital world? With Shannon Lee

What skillsets are needed in today's digital world? With Shannon Lee

Robin Carey talks with Shannon Lee, principal at Precision Strategies, about the skillsets needed in today's digital world.

By Vocalcom

Why Your Contact Center Needs Vocalcom's Predictive Dialer Software

Vocalcom’s predictive dialer software has been proven to increase agents’ contact rates by up to 74 percent, agent productivity by up to 55 percent and agents’ closing rates by an average 32 percent. For those companies who are still unsure of why they need the market’s most powerful predictive dialing solution, take a cue from Westcon Group, who recently partnered...
View Full Article