What the heck is ERP? And why should small and midsize businesses know about Microsoft Dynamics

What the heck is ERP?  And why should small and midsize businesses know about Microsoft Dynamics

What the heck is ERP? And why should small and midsize businesses know about Microsoft Dynamics

What the heck is ERP? And why should you even care? This video will teach you all about the ins and outs of Enterprise Resource Planning, including finance management, business operations, and why Microsoft Dynamics ERP matters for your small or midsize business. To learn more, visit - http://www.microsoft.com/en-us/dynamics/erp-small-midsize-business.aspx.

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Majority of Call Center Execs Believe They Deliver High Quality Customer Service

We all know that providing stellar customer service is important. This means ensuring a positive customer experience and adopting a multi-channel approach so that your customers are constantly satisfied. Despite these being the top two challenges cited by contact centers today, call center executives are apparently very confident when it comes to the customer service they deliver. According to a...
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