Whatâs new in the Salesforce1 Mobile App

Whatâs new in the Salesforce1 Mobile App

Whatâs new in the Salesforce1 Mobile App

You’ve heard about the newest version of Salesforce1 Mobile App in the keynote - now hear from the Salesforce1 Product Marketing team and Salesforce1 customers on the latest features & functionality coming to the Salesforce1 Mobile App!

By Vocalcom

Top Techniques for Reassuring Even the Most Difficult Customer

Service reps spend all day every day handling customer issues and inquiries. Those who are successful at this process have mastered the art of “listening,” which, in actuality, is one of the most effective call center solutions at their disposal. Don't just "Listen." Actively Listen! The last thing you want your customers to think is that you’re not listening to...
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