What's New in CRM On Demand Release 27 - Integration

What's New in CRM On Demand Release 27 - Integration

What's New in CRM On Demand Release 27 - Integration

CRM On Demand Release 27 saw many new enhancements in our integration toolkit, including a new RESTful API, the ability to retrieve a report via a web services call to aid with report scheduling and delivery and more object coverage.

By Vocalcom

Successful Multi-Channel Service Comes With the Cloud

It’s no secret that trying to keep up positive customer relations in today’s Internet-driven world can be stressful. Customers are increasingly turning to social media to try and get the answers they’re looking for. Who exactly is turning to social media to find answers and assistance? ·         Almost half of 45-54 year-olds have used social media for social customer care....
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