What's New in CRM On Demand Release 27 - User Interface

What's New in CRM On Demand Release 27 - User Interface

What's New in CRM On Demand Release 27 - User Interface

A short overview of the new User Interface features of CRM On Demand Release 27, such as concatenated fields, maps and interactive graphic fields.

By Vocalcom

Enjoying Your Call Center's Social Life with Facebook

You have just arrived at the airport from a wonderful and relaxing exotic vacation. As you wait at baggage claim, you decide to connect to Facebook with your smartphone to rave all about how great your trip was; the food, the flight, the hotel and more. Instantly, your travel agent sees your comment on the social networking site and responds...
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