What's Next for WebRTC?

What's Next for WebRTC?

What's Next for WebRTC?

Learn about what's in store for the future of WebRTC from Jim Machi from his keynote speech at WebRTC Expo V.

By Vocalcom

Empowering Your Call Center Agents Could Save You Millions

No matter how smart and self-sufficient the customer or how automated a technology in question may be, an inefficient agent can have a detrimental effect on any business. It is for this reason that empowering call center agents is a necessary step on the road to success. It doesn’t take much to know that the expectation of the customer is...
View Full Article