What's Next for WebRTC?

What's Next for WebRTC?

What's Next for WebRTC?

Learn about what's in store for the future of WebRTC from Jim Machi from his keynote speech at WebRTC Expo V.

By Vocalcom

Contact Center Agents: The Key to Great Customer Experiences

The most successful companies treat their customers as both rational and emotional beings. Customers want seamless brand experiences, expect rapid service, and look for the best deals possible. At the same time, they are swayed by products that appeal to their tastes and values, and their interactions with brands can fail or succeed depending on how their feelings are treated....
View Full Article