What's the best part about Convergence? (Ashley Vakovits)

What's the best part about Convergence? (Ashley Vakovits)

What's the best part about Convergence? (Ashley Vakovits)

Hear from attendees about what makes Convergence such a valuable event to attend. Learn more about Microsoft Convergence here - http://www.microsoft.com/en/convergence/.

By Vocalcom

Eighty Percent of Shoppers Prefer Cross-Channel Communication

The world of customer service is competitive, there’s no two ways about it. Therefore, when it comes to trying to make your call center applications as effective as possible, it’s imperative that not just one source of communication is depended on to reach clients. In fact, a new NCR poll reveals that 70 percent of retailers believe customers are more...
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