What's the best part about Convergence?

What's the best part about Convergence?

What's the best part about Convergence?

Hear from attendee Ajay Phulwadhwa about what makes Microsoft Convergence such a valuable event to attend.

By Vocalcom

Cutting Every Productivity-Wasting Corner in Your Contact Center

As more channels of communication become available to the call center agent, working the phone lines can feel like a rather antiquated way of spending one’s day. With a hosted predictive dialer solution, however, agents are not only able to connect with as many potential customers as possible, but call center managers are able to rely on the technology knowing...
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