When the Cloud and Big Data Converge to Become a Competitive Advantage

When the Cloud and Big Data Converge to Become a Competitive Advantage

When the Cloud and Big Data Converge to Become a Competitive Advantage

Companies transition to the Cloud for a number of reasons: cost, scalability, etc. Big Data implementations also have a number of driving factors: Better business intelligence, more robust analysis, etc. And all of these things incrementally support and enable the business. Join us as Soofi shares his insights on how the convergence of the Cloud and Big Data go one giant step farther and actually create a competitive advantage for the business in the marketplace.

By Vocalcom

The Importance of Hiring the Best Call Center Agents

There are a number of factors in the hiring of any call center agent. While certain traits are always more vital than others and need to be brought to light, others need to be sussed out in the interview process to allow call center managers to choose agents who are most adaptable to the varying needs of consumers. Let’s take...
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