Who Sees What: Organization-Wide Defaults

Who Sees What: Organization-Wide Defaults

Who Sees What: Organization-Wide Defaults

This third video in the "Who Sees What" series describes how to grant users access to objects by using profiles. Profiles determine which objects users have access to, and what rights they have on each object. Please view the entire series to get a complete picture of visibility and access.

By Vocalcom

Top 5 Benefits of a Predictive Dialer for the Contact Center

Given the intense rhythm of a contact center, agent efficiency is always essential. When it comes to both customer service and sales, losing time can indeed be costly. However, with a predictive dialing solution , contact centers are empowered, through automated technology, to place calls at optimized times while automatically filtering out obstacles such as answering and fax machines, busy signals,...
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