Who Sees What: Organization-Wide Defaults

Who Sees What: Organization-Wide Defaults

Who Sees What: Organization-Wide Defaults

This third video in the "Who Sees What" series describes how to grant users access to objects by using profiles. Profiles determine which objects users have access to, and what rights they have on each object. Please view the entire series to get a complete picture of visibility and access.

By Vocalcom

6 Ways Artificial Intelligence Is Reshaping Customer Experience

Artificial intelligence has played a role in customer service for some time now, but it’s only recently that its full potential for transforming the customer experience has come to light. Conversational commerce is redefining the role of messaging apps in customer engagement, while self-service tools continue to simplify the customer service process and shift the role of human customer service agents...
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