Who Sees What: Overview

Who Sees What: Overview

Who Sees What: Overview

This quick overview covers the main features in Salesforce that determine the visibility of, and access to data that every administrator will need to set up for their Salesforce organization. This is the first in a series called "Who Sees What". Please view the entire series to get a complete picture of visibility and access. Leave us a comment and feel free to share!

By Vocalcom

Eighty Percent of Shoppers Prefer Cross-Channel Communication

The world of customer service is competitive, there’s no two ways about it. Therefore, when it comes to trying to make your call center applications as effective as possible, it’s imperative that not just one source of communication is depended on to reach clients. In fact, a new NCR poll reveals that 70 percent of retailers believe customers are more...
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