Who Sees What: Permission Sets

Who Sees What: Permission Sets

Who Sees What: Permission Sets

In Salesforce, permissions and access settings specify what users can do within an organization. Another in the Who Sees What series, this video shows you how permission sets can extend a user's access and permissions, and how to create and assign permission sets.

By Vocalcom

Pitch Perfect: The Art of Effective Telemarketing

Many businesses employ a wide range of strategies to prevent telemarketers from reaching decision-making executives. One of the most common obstacles used by gatekeepers—individuals such as assistants or switchboard operators who answer calls—is simply telling the agent that the decision-maker does not take sales calls. Without the proper tools and training, your call representatives may be tripped up by this...
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