Who Sees What: Record Access Via Roles

Who Sees What: Record Access Via Roles

Who Sees What: Record Access Via Roles

This fifth video in the "Who Sees What" series describes how to open up access to records, if you have set the default sharing settings to anything more restrictive than Public Read/Write. You can use the Role Hierarchy to open access back up, giving users visibility to the records of users below them in the hierarchy. Please view the entire series to get a complete picture of visibility and access.

By Vocalcom

The Importance of Giving the Customer a Voice

Oftentimes, customers think that their comments go unheard – filtered to some dark, lost and frightening place – because they don’t know when a company has incorporated their feedback. It can be difficult to assure customers that their helpful suggestions for improvement to your products, services and more have been carefully and thoroughly considered. Of course, this is where heightened...
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