Who Sees What: Record Access Via Sharing Rules

Who Sees What: Record Access Via Sharing Rules

Who Sees What: Record Access Via Sharing Rules

This video in the "Who Sees What" series describes how to open up access to records, if you have set the default sharing settings to anything more restrictive than Public Read/Write. You can use Sharing Rules to extend access to users in roles, public groups, or territories. Please view the entire series to get a complete picture of visibility and access.

By Vocalcom

Top Three Things You Need to Evaluate Before Rising to the Cloud

Moving one’s enterprise to the cloud is a trend that just keeps getting bigger, and it makes sense why. By properly utilizing cloud technology, such as a cloud contact center, operational costs can be cut, information can be made more accessible and consumers can be better served. However, there are of course a few important things to consider when making...
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