Who Sees What: User Sharing

Who Sees What: User Sharing

Who Sees What: User Sharing

Part of the "Who Sees What" series, this video on User Sharing shows how you can control the visibility users have to each other in your organization and in your external portals and communities. You can set the organization-wide default for the user object to Private and open up access using sharing rules and manual sharing.

By Vocalcom

Inspire Valuable Customer Interactions with the Right Predictive Dialer

For many years, the general idea that prevailed in customer service and other industries was quantity over quality. The assumption was that as long as an interaction was taking place, then forward movement was being established. Of course now, any skilled business manager knows this to be false; it’s not about how many interactions take place, but the actual quality...
View Full Article