Who Sees What: User Sharing

Who Sees What: User Sharing

Who Sees What: User Sharing

Part of the "Who Sees What" series, this video on User Sharing shows how you can control the visibility users have to each other in your organization and in your external portals and communities. You can set the organization-wide default for the user object to Private and open up access using sharing rules and manual sharing.

By Vocalcom

Live Chat Delivers Excellent Customer Service

Digital customer service is mainstream nowadays, with customers able to contact businesses through more touchpoints than ever before. However, the way in which these channels are used and eventually ranked for preference by consumers seems to change as rapidly as the technology driving them. Social media is more popular than ever with customers, but live chat-whether it be textual, audio,...
View Full Article