Who Sees What: User Sharing

Who Sees What: User Sharing

Who Sees What: User Sharing

Part of the "Who Sees What" series, this video on User Sharing shows how you can control the visibility users have to each other in your organization and in your external portals and communities. You can set the organization-wide default for the user object to Private and open up access using sharing rules and manual sharing.

By Vocalcom

The Benefits of a Native Predictive Dialer in Salesforce

When it comes to new technology, one of the more pressing issues can be finding a way to integrate new elements and components into your existing systems. With a native predictive dialer, such as that offered by Salesforce, the world’s largest CRM solutions provider, contact centers are able to experience the benefits of predictive dialing seamlessly and with no fuss....
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