Why the Flutura Platform Benefits from SAP HANA

Why the Flutura Platform Benefits from SAP HANA

Why the Flutura Platform Benefits from SAP HANA

Decision Sciences Analytics startup Flutura, SAP Startup Focus member has the vision to transform operational outcomes by monetizing machine data. Hear why the startup chose the SAP Startup Focus Program and SAP HANA to support its solution.

By Vocalcom

Call Center Execs Confident in Customer Service, Yet Hesitant to Go Multi-Channel

A survey conducted by Firstsource Solutions during this year’s Call Center Week 2013 - recently held in Las Vegas – shows that the majority of call center executives are sitting pretty when it comes to the quality of their customer service. In fact, 85 percent of those surveyed described their organization’s customer service as either “exceptional” or “good.” Meanwhile, only...
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