Williams Scotsman's Premier Success Story

Williams Scotsman's Premier Success Story

Williams Scotsman's Premier Success Story

"The online training available with Premier+ Success brings our sales and service agents up to speed on Salesforce much faster," says Karen Reffitt, Director of CRM for Williams Scotsman. "With the online training in Premier+ Success, we've achieved 95% user adoption." Learn how Williams Scotsman accelerated Salesforce training and achieved 95% user adoption. http://www.salesforce.com/services-training/customer-support/customers/williamsscotsman.jsp

By Vocalcom

Using Intelligent Predictive Dialer to Grow Faster

Contact center agents are faced with the uncertain task of reaching out to customers, often with the looming concern of a slow connection, hangup, or being directed to voicemail or a fax machine. As time and productivity are lost, so are potential customers when agents are aiming to make a sale. Numerous reports have found that up to half of...
View Full Article