Wind River Imagines with Avaya

Wind River Imagines with Avaya

Wind River Imagines with Avaya

With Avaya, Wind River can engage with its teams through time and space—even outer space—to create amazing innovations in technology.

By Vocalcom

Cracking Down on Customer Churn

Customer retention is unquestionably a huge concern and one that should be under constant evaluation and scrutiny. For the call center manager, driving customer retention not only means boosting profit, but dodging the costly bullet of losing a customer to a competitor (as many veterans in the space know from experience, it’s cheaper to keep a client than to cultivate...
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