Windows & The Internet of Things

Windows & The Internet of Things

Windows & The Internet of Things

Windows is no stranger to the Internet of Things. We’ve been powering IoT devices for over 20 years, from simple things like ATMs to complex things like NASDAQ and robotic manufacturing.

By Vocalcom

Three Must-Have Features For Strengthening Virtual Call Center Agents

Taking call center operations into the virtual realm has proven quite beneficial for business managers and contact center professionals for several reasons: significant cost savings, increased productivity and greater overall flexibility. Perhaps most notable, however, is the benefit of improved agent efficiency and increased employee satisfaction. Despite widespread initiatives for employees to work inside the office – like Marissa Mayer’s...
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