Windows Insider Program

Windows Insider Program

Windows Insider Program

Microsoft is designing and developing Windows 10 differently from the way we’ve always done it. Thank you to our Insiders around the world for providing feedback that is helping to shape the future of Windows. Learn more at http://insider.windows.com.

By Vocalcom

The Call Center Agents' Role in Handling Customer Complaints

The call center agent is a company’s first line of defense when it comes to solving customers’ problems. As such, they often bear the brunt of a customer’s frustration, despite the fact that they didn’t personally cause the problem. It’s their responsibility to do everything in their power to ensure that the customer is completely satisfied. The right call center software...
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