Windows Insider Program

Windows Insider Program

Windows Insider Program

Microsoft is designing and developing Windows 10 differently from the way we’ve always done it. Thank you to our Insiders around the world for providing feedback that is helping to shape the future of Windows. Learn more at http://insider.windows.com.

By Vocalcom

Employ Live Agents: 45 Percent of Customers Will Thank You For It

Recent statistics have shown that almost half of customers prefer communicating with live agents as opposed to self-service. Why is this the case? Perhaps it’s because most customers feel that self-service is inadequate in some cases and, as such, options to speak with an agent in real-time – including live Web chat – are growing in popularity. For companies looking...
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