Women in Small Business: A Conversation with the SBA

Women in Small Business: A Conversation with the SBA

Women in Small Business: A Conversation with the SBA

Over the last twenty years, women-owned businesses have increased in number by 68%, compared to the national average of 47%. (Source: http://goo.gl/eFODPt) The Google Small Business Community recognizes the critical role that women play in our nation’s economic prosperity.  Celebrate National Women’s History Month with us on March 19th at 4 PM ET/ 1 PM PT for a live Hangout on Air with Erin Andrew, Assistant Administrator from the Office of Women’s Business Ownership in the Small Business Administration (SBA). RSVP and submit your questions for the Administrator from now up until the day of the Hangout. *Note: This is a live event.*

By Vocalcom

Maximizing Your Unified Agent Experience

Retaining great employees – especially great call center agents – is all about respecting their time, helping them be as efficient as possible and feel appreciated for the work that they’re doing. Nothing slows down a call center agent more than waiting to find out if a prospective customer will pick up the phone. The new unified agent is able...
View Full Article