World record stream link

World record stream link

World record stream link

World record stream link

By Vocalcom

The Future of the Contact Center: Measurement, Analysis and Social Media

Social media is arguably the most revolutionary invention for communication over the last decade. As of summer 2013, Facebook has acquired over 1.15 billion active users, Twitter has 200 million, Instagram has over 100 million active users and Pinterest 70 million. And with the rise of social media came the climb of every industry trying to figure out ways to...
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