Your Customers Want Support in Mobile Apps: Deliver It

Your Customers Want Support in Mobile Apps: Deliver It

Your Customers Want Support in Mobile Apps: Deliver It

More than ever before, companies are seeing their customers engage via their mobile apps than with their desktop web apps. This is forcing companies to re-think the way they service and support mobile users; ushering in a new era of mobile support. Join us to learn how Service Cloud empowers companies to deliver mobile support with new mobile solutions, including Salesforce SOS, Communities, Knowledge, and Cases.

By Vocalcom

The Cloud-Based Contact Center Solution - What It Means for Customer Service

In the past few years, cloud computing has become an increasingly familiar concept embraced by many sectors of the business world. As defined by technology research firm Gartner, cloud computing is a method in which massively scalable IT-related capabilities are provided like a service using Internet technologies to multiple external customers. Not truly a technology in and of itself, the...
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