Your World with SAP API Management

Your World with SAP API Management

Your World with SAP API Management

This is a fun cartoon styled introduction video about a new product - SAP API management. The video explains several business use cases along with key features of SAP API management. While there are a number of API management systems in the market today, SAP API Management is the only one that offer out of the box integration with existing SAP systems and the enterprise-grade security that companies can rely on. In addition, making digital assets simple, secure and scale to billions of API calls per month! For more information visit: http://bit.ly/sap-api-management http://www.sap.com/api-management

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10 Customer Service Skills Every Call Center Agent Should Have

Call center agents are on the front lines of customer service, entrusted with the demanding task of pleasing and appeasing customers. With a myriad number of situations that may arise in a customer service exchange, agents need to be versatile and equipped with a strong skill set to handle the complexity of the job. Here are ten customer service skills...
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