YouthSpark Challenge for Change 2015

YouthSpark Challenge for Change 2015

YouthSpark Challenge for Change 2015

Last year, five young people got the chance of a lifetime to make their world-changing ideas into a reality. Now it’s your turn. Have an idea for solving a social problem in your community? Enter the YouthSpark Challenge for Change by March 25th and you could win big. Learn more and enter at http://www.microsoft.com/youthsparkchallenge

By Vocalcom

Omnichannel is the Key to a Seamless Customer Experience

It seems that many brands nowadays are taking an omnichannel approach by embracing social media, SMS, chat, email, and video in addition to the traditional voice channel. Taking this approach, however, is not quite the same as delivering an optimized omnichannel experience. Accenture reports that 65% of consumers are frustrated by inconsistent experiences across channels, while Forrester further reports that...
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