YouthSpark Challenge for Change 2015

YouthSpark Challenge for Change 2015

YouthSpark Challenge for Change 2015

Last year, five young people got the chance of a lifetime to make their world-changing ideas into a reality. Now it’s your turn. Have an idea for solving a social problem in your community? Enter the YouthSpark Challenge for Change by March 25th and you could win big. Learn more and enter at http://www.microsoft.com/youthsparkchallenge

By Vocalcom

Delivering the Optimal Customer Experience

Some people may think that customer service and customer experience are essentially the same. In truth, customer service focuses on delivering support to a customer, whereas customer experience considers the perspective of the customer—what it actually feels like to be on the receiving end of support. Customer experience is increasingly becoming a priority for businesses, with Forrester Research reporting that...
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