YouthSpark Challenge for Change: The Adventure of a Lifetime

YouthSpark Challenge for Change: The Adventure of a Lifetime

YouthSpark Challenge for Change: The Adventure of a Lifetime

An inspiring journey to the Amazon jungle with the winners of Microsoft’s YouthSpark Challenge for Change. Learn more at: http://www.microsoft.com/en-us/news/stories/people/challenge-for-change.html

By Vocalcom

5 Tips for Communicating with Unhappy Customers

In today’s omnichannel world, customers have many ways to engage with a brand. When they have a great experience, chances are that they’ll spread the word, and social media platforms play a great role in delivering such messages. But what happens when a customer has a less-than-stellar experience, or even a downright poor one? In difficult situations, a customer service...
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