Zappix - Visual IVR Menu for Customer Service

Zappix - Visual IVR Menu for Customer Service

Zappix - Visual IVR Menu for Customer Service

Zappix converts annoying long voice menus into smart visual menus. With Zappix, your call to your service provider will never be the same. Visit http://www.zappix.com for more info or download Zappix for android from https://play.google.com/store/apps/details?id=zappix.com

By Vocalcom

Four Outbound Features Every Contact Center Needs to Have

Outbound contact center operations are undoubtedly trickier than inbound calling. Whereas customers voluntarily reach out to your company via inbound calling, your agents make the first point of interaction with the customer with an outbound approach. There are a number of critical elements that need to go into securing the success of your outbound call center campaign, including a mix...
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