Zappix - Visual IVR Menu for Customer Service

Zappix - Visual IVR Menu for Customer Service

Zappix - Visual IVR Menu for Customer Service

Zappix converts annoying long voice menus into smart visual menus. With Zappix, your call to your service provider will never be the same. Visit http://www.zappix.com for more info or download Zappix for android from https://play.google.com/store/apps/details?id=zappix.com

By Vocalcom

4 Ways to Supercharge Contact Centers with Gamification

Employee motivation plays a large role in creating customer satisfaction. In contact centers, agents play an important role in delivering a quality customer experience and therefore need tools at their disposal for staying motivated and delivering their best. With the rising trend of gamification, agents can benefit from just that. Gamification is the practice of applying game thinking and activities...
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