Zero Motorcycles

Zero Motorcycles

Zero Motorcycles

Zero Motorcycles is the next step in motorcycle evolution. The demand for green transportation outpaced Zero’s growth. To scale that growth, Zero moved their entire back office to Salesforce, enabling them to focus more on providing a stellar customer experience.

By Vocalcom

Why You Need a CRM Dialer to Optimally Track Agent Performance

While any new technology, such as a predictive dialer, makes it easier than ever for agents to route calls and assist customers, there is ultimately a reason why every rep needs a manager: there needs to be certain guiding principles that direct agents and shape call center policy. One way to ensure that both tasks are carried through as effectively...
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