Predictive Dialer

Trends

The Power of Predictive Dialers for Sales Acceleration

The Power of Predictive Dialers for Sales Acceleration In the modern business world, sales teams no longer face the limitations of the past when it comes to following leads and closing a sale. Outside sales, also known as field sales, are often recognized as the classic, traditional sales method involving travel to meet with potential clients face-to-face-an ongoing practice that is, while certainly viable,...
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Using Intelligent Predictive Dialer to Grow Faster

Using Intelligent Predictive Dialer to Grow Faster Contact center agents are faced with the uncertain task of reaching out to customers, often with the looming concern of a slow connection, hangup, or being directed to voicemail or a fax machine. As time and productivity are lost, so are potential customers when agents are aiming to make a sale. Numerous reports have found that up to half of all...
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Key Reasons to Engage Your Customers on Facebook

Did you know that if Facebook were a country it would be the third largest country in the world? With more than one billion users on Facebook as of 2013, it is incredible to see how much the social network has grown since its launch in 2004. What does the rise of Facebook mean for marketers like you? The answer is simple: clients. Today, companies...
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Top Three Benefits of a Predictive Dialer

Calling a list of people can seem like a daunting task. There are hang-ups, long wait times, and some dial tones that neither end nor go to voicemail—they just leave you hanging. Long wait times can be a death knell for call centers if not properly managed. Agents need to maximize the amount of time that they are on the phone conversing with...
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Pusula Call Center Taps Vocalcom's Predictive Dialer to Drive Sales

As a company’s needs change—whether that means expanding a suite of offerings, targeting a new niche market or scaling or downsizing—it is imperative that technology keeps up. Because technology that won’t grow alongside your business is technology that will surly cripple you at some point. For Turkish-based call center...
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How the Latest FCC Ruling Can Impact Your Telemarketing Campaign

Remember the ruling by the Federal Communications Commission (FCC) regarding the Telephone Consumer Protect Act (TCPA) last year? If you are in the telemarketing business or are looking to carve your path in the industry soon, now would be the time to listen up. This law – which became effective in April 2013 – could have a huge impact on your...
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Strongest Business Advantages of Using Predictive Dialer Technology

There are plenty of business advantages surrounding the use of predictive dialer technology – an automated telephone dialing solution that simplifies and accelerates the process of making outbound calls. The technology is widely implemented in call centers that experience high volumes of calling or telemarketing or outbound sales firms. The...
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How Do Predictive Dialers Work?

How does a predictive dialer work? This may seem like an overtly simple question – especially for those well versed in the call center or the outbound sales space – but for those of us who are a bit novice, an explanatory overview breaking down the technology is always welcome and helpful. In short, a predictive dialer is an automated...
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Part 2 - Top Features of the World's Most Disruptive Cloud Call Center Solution

At Vocalcom, we take pride in offering the world’s first fully featured cloud contact center suite. How have we accomplished such a feat? By designing our products to reflect a forward-thinking approach that defines the future of the contact center. Let’s take a look at three more of our call center applications that can truly transform your...
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Pulling Back the Curtain on Today's Top Predictive Dialer Myths

We all like debunking myths – like humans only use 10 percent of their brains (when we use much more) or that eating right before you swim is dangerous (when in actuality, it’s completely fine). When it comes to contact center solutions, the predictive dialer – technology that increases call productivity in the outbound sales process...
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