Contact Center Technology

Choose technology that fits your contact center needs

No matter what your constraints are, Vocalcom provides a wide range of technologies to create the best contact center platform for your environment.

Deploy a contact center that meets your technical and operational needs

With 25 years of experience in contact center management, Vocalcom offers solutions adapted to your IT environment and security requirements, for companies of any size and industry.

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Gain agility, scalability and security with cloud solutions

With Vocalcom’s cloud solutions based on AWS, set up your contact center or add new agents in just a few hours. Use our multi-tenant or private cloud platforms distributed around the world to outsource your technical and staff costs and improve your flexibility, scalability and security.

Facilitate work from home

Whether your agents are located at different sites or working from home, Vocalcom’s cloud solutions provide the same features and remote supervision capabilities for all of your teams. Attract new talent with remote work and increase your agents’ engagement and motivation with flexible management.

Local teams on hand to support you

With 25 years of expertise, Vocalcom supports you through installation, deployment, training and maintenance with local teams on four continents. Thanks to our DevOps teams, we can enact specific developments and provide integration support.

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