{"id":24442,"date":"2021-09-14T10:00:53","date_gmt":"2021-09-14T08:00:53","guid":{"rendered":"https:\/\/www.vocalcom.com\/blog\/instant-messaging-greater-customer-satisfaction\/"},"modified":"2022-03-28T16:05:02","modified_gmt":"2022-03-28T14:05:02","slug":"mensagens-instantaneas-elevar-nivel-satisfacao-clientes","status":"publish","type":"post","link":"https:\/\/www.vocalcom.com\/pt\/blog\/mensagens-instantaneas-elevar-nivel-satisfacao-clientes\/","title":{"rendered":"Por que o uso de mensagens instant\u00e2neas em seu contact center pode elevar o n\u00edvel de satisfa\u00e7\u00e3o dos seus clientes?"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[302,130,114],"tags":[],"class_list":["post-24442","post","type-post","status-publish","format-standard","hentry","category-mensagem-instantanea","category-artigo","category-omnicanal"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/posts\/24442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/comments?post=24442"}],"version-history":[{"count":4,"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/posts\/24442\/revisions"}],"predecessor-version":[{"id":27780,"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/posts\/24442\/revisions\/27780"}],"wp:attachment":[{"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/media?parent=24442"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/categories?post=24442"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vocalcom.com\/pt\/wp-json\/wp\/v2\/tags?post=24442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}