"Change a plane’s motor in the middle of a flight, with an improvement of productivity, an improvement of attention and resolution, an improvement of clients experience and, moreover, an increase of NPS (Net Promoter score) is a sample of the advantages of working with a supplier like VOCALCOM." Fernando Galvache CIO de Sage España
"We were looking for a strong tool, flexible and intuitive, able to group all the functions of a Contact Center in a suite, with a local supporter, which shares the same business philosophy as ours. In Vocalcom we found the answer to this need." José Luis Martín Martínez, Corporative Director of Technology and Systems
"In our business the contact with clients is very important. Thanks to the software solution of Vocalcom, we have improved the levels of satisfaction of our users." Ana Martínez Head of Vitaldent’s Contact Center
"Vocalcom offered us the best solution for our business requirements. The technology was quickly deployed, it bought all our existing and disparate phone systems into one platform. We recommend vocalcom to anyone looking to get a grit on their customer service and bring response times and average handle times down"
Sabesp is a Brazilian dealership sanitation services for water and sewage, located in São Paulo, Brazil. Being a mixed economy company, Sabesp has shares traded on the stock exchange of São Paulo and New York and its major shareholder is the government of the State of São Paulo.
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