Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive dialer, Power, Preview, & Progressive Dialing - Atento is ranked second in the world in the Business Process Outsourcing and Customer Relationship Management sector by revenue, is a leader in all its markets and has outperformed the market over five years of consecutive growth. Atento choose Vocalcom predictive dialer software for sales, collections, marketing automation and lead management operations. Vocalcom's predictive dialer improves the efficiency of your outbound campains by providing agents shortest wait time and dramatically increasing agents talk time with real, live, prospects. With a broad range of features that are robust and unique, yet easy to use, Vocalcom's predictive dialer is designed to maximize call volume and agents productivity. Find out more : Predictive dialer

By Vocalcom

A Closer Look at Why Complexity is Today's Biggest Multi-Channel Challenge

If you’re involved in the contact center industry, you’ve most likely heard the customer request for multi-channel customer service; however, 40 percent of companies aren’t hearing their customers clearly. According to Econsultancy’s Multi-Channel Customer Experience Report, 40 percent of organizations say that complexity prevents them from improving their multi-channel service or from considering more advanced call center applications, solutions and...
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