Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive Dialer Software for Avaya | Atento - outsourcing | 2.800 seats

Predictive dialer, Power, Preview, & Progressive Dialing - Atento is ranked second in the world in the Business Process Outsourcing and Customer Relationship Management sector by revenue, is a leader in all its markets and has outperformed the market over five years of consecutive growth. Atento choose Vocalcom predictive dialer software for sales, collections, marketing automation and lead management operations. Vocalcom's predictive dialer improves the efficiency of your outbound campains by providing agents shortest wait time and dramatically increasing agents talk time with real, live, prospects. With a broad range of features that are robust and unique, yet easy to use, Vocalcom's predictive dialer is designed to maximize call volume and agents productivity. Find out more : Predictive dialer

By Vocalcom

Is Your Contact Center a Social Butterfly or a Wallflower?

Today, customers are pinning, “liking,” re-tweeting and more – all which are opportunities for the contact center to penetrate its clientele and secure sales. Salesforce.com Senior VP, Dave Kellogg, reports that social media adoption in the contact center is currently at an approximate 19 percent and is expected to grow about 23 percent in the next 12 months – more...
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