Customer Service Gets Social - Contact Center Solution for Salesforce

Customer Service Gets Social - Contact Center Solution for Salesforce

Customer Service Gets Social - Contact Center Solution for Salesforce

Vocalcom's Contact Center for Salesforce Brings Advanced Contact Center Capabilities to Salesforce. In order to deliver a great customer experience and increase productivity, your team needs visibility to relevant data at just the right moment. Give agents a complete customer view, cross-channel service capabilities, customizable workflow tools, and collaboration tools. You’ve taken the first step by moving to Salesforce. Now take it to the next level and transform your customer interactions by integrating your Salesforce CRM to the Vocalcom cloud contact center solution for Salesforce. Transform your customer experience by delivering a stellar customer experience anytime, anywhere and on any device and turning interactions across channels into ONE seamless conversation. Find out more : Contact Center for Salesforce

By Vocalcom

Part 3 - Top Features of the World's Most Disruptive Cloud Call Center Solution

In the first two parts of this series, we brought to light six features that enable Vocalcom to stay ahead of the competition. Continuing with this momentum, let’s take a look at three final call center applications we bring to the table that encompass the call center of the future. PCI-DSS compliances Payment Card Industry Data Security Standard (PCI-DSS) compliance...
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