Forecast Accurately With Collaborative Forecasts

Forecast Accurately With Collaborative Forecasts

Forecast Accurately With Collaborative Forecasts

Learn how to predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout the organization with Collaborative Forecasts. A forecast is an expression of expected sales revenue based on the gross rollup of a set of opportunities. Forecasts can include adjustments made by forecast managers to their subordinates' forecasts as well as adjustments made by users to their own forecasts. In the rollup table on the forecasts page, forecasts are organized by forecast category, time period, and optionally by product family.

By Vocalcom

Top Techniques for Reassuring Even the Most Difficult Customer

Service reps spend all day every day handling customer issues and inquiries. Those who are successful at this process have mastered the art of “listening,” which, in actuality, is one of the most effective call center solutions at their disposal. Don't just "Listen." Actively Listen! The last thing you want your customers to think is that you’re not listening to...
View Full Article