Hosted Call Recording Solution for Contact Centers

Hosted Call Recording Solution for Contact Centers

Hosted Call Recording Solution for Contact Centers

Hosted Call Recording, solution unrivaled in the market, easy-to-use and feature-rich Actionable Business Intelligence and Immediate Value Maximize operational performance, reduce liability, achieve regulatory compliance and increase customer satisfaction. Our Hosted Call Recording solution saves your transaction for compliance reasons, training or quality monitoring with the highest security level. The Hosted Call Recording solution, The Recorder delivers the most comprehensive contact center recording capabilities, providing organizations operational flexibility and system resiliency. Hosted call-recording services make it easy and inexpensive to record verbal contracts, keep records of disclosures, and document proof of sales ... A powerful Hosted Call Recording solution with an advanced web-based interface and intuitive reporting package. Hosted Call Recording is an effective tool for any business to accurately measure performance, improve training and ensure compliancy. Learn how Hosted Call Recording can be used to improve your business, more about Hosted Call Recording and quality assurance solutions for call centers. Find out more : Hosted Call Recording

By Vocalcom

The Majority of Online Customers Expect Assistance Within Five Minutes

Yes, you read that correctly. A new 2013 report released by LivePerson Connecting with Customers shows that 71 percent of online customers expect assistance within only five minutes. Furthermore, if they don’t receive assistance, almost half (48 percent) will completely abandon the website. With over 60 percent of consumers saying they’re now online more than ever to shop and be...
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