Outbound Call Center Strategy & Best Time to Call

Outbound Call Center Strategy & Best Time to Call

Outbound Call Center Strategy & Best Time to Call

Increase Outbound Contact Ratios and triple productivity with predictive dialing The Vocalcom Predictive Dialer triples the amount of time agents are productively connecting with live prospects and having real conversations that yield greater revenue. The must-have for companies looking to optimize their outbound contact center. Vocalcom Predictive Dialer brings world-class campaign management, predictive dialing, and unique Active Blending capabilities to your sales or marketing organization. Vocalcom's Predictive Dialer offers multiple automated dialing solutions like Predictive, Power, Preview, & Progressive Dialing, so your organization can choose the automation technology that aligns best with your sales environment and goals. Vocalcom's Predictive Dialer boosts efficiency by automating the dialing of multiple numbers per contact, tripling the amount of time your agents are productively connecting with real prospects.

By Vocalcom

Relying on Data-Driven Decision Making in the Call Center

Today’s heavy technological reliance is no longer tied to smartphones and phablets; it’s spilled over into the job market in a very significant way. How so? Four words: Data-driven decision making. A major detriment to any contact center is poor employee retention so, needless to say, any tool that can help heighten retention should be considered. As a solution to...
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