Small Business Success Series: How Belly Wins New Customers Every Day

Small Business Success Series: How Belly Wins New Customers Every Day

Small Business Success Series: How Belly Wins New Customers Every Day

How can a small company better organize sales, close deals as a team, track interactions at scale, delight customers, and keep up with the challenges of accelerated growth? Learn how in this Salesforce Success Series interview with Belly, a Chicago-based company that’s changing the loyalty reward industry. Learn more about how Salesforce helps small business at salesforce.com/small-business-solutions.

By Vocalcom

The Call Center Agents' Role in Handling Customer Complaints

The call center agent is a company’s first line of defense when it comes to solving customers’ problems. As such, they often bear the brunt of a customer’s frustration, despite the fact that they didn’t personally cause the problem. It’s their responsibility to do everything in their power to ensure that the customer is completely satisfied. The right call center software...
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